Microshit and their shady XBOX rewards program/Promotionss

[85Bears4life]

Fucking garbage. That is all I can say. Lost 200 points, didnt buy a damn thing and wondered why.

So I contacted MS support thinking this was just a glitch. Nope. The rewards program and unwritten bullshit with their promotions. No where on the rewards website does it say that the points you get have a certain so called "time limit"on them. NO WHERE

This was the promotion that gave me the 200 points...

06/17/2011 VIP Exclusives – Bing Rewards Sign-up Bonus – 200 Microsoft Points $2.50 200

Now does that say anything about I have this much time to use the points. **** NO IT DONT.

Not even under the terms of service/use. Microshit don't even run their own rewards program. **** Suckers

You would think that if you get points you can keep them. So if you are a member of the rewards program use your points. i didnt and I lost them because of unwritten Bullshit and apparently a fucking "time limit". Now I have to try and contact eprize LLC who runs the program to see what I can do about it.


here is the convo I had with the supportfrom microsoft. She said she has never seen/heard of this "expiring points".

Well either have I:bigfinger:

Brandi: Hello, thank you for contacting Xbox Customer Support. My name is Brandi. Please give me a moment to review your question.

Brandi: Hi Tadd, you had 200 points removed from your account?

Tadd: yes. Dont know how. Never purchased anything

Tadd: Earlier I had 615 now It says I have 415.

Brandi: Can I have you log into billing.microsoft.com, and check you point purchases there?

Tadd: For some reason I cant connect to the website. But I checked through xbox.com purchase history and nothing is their.

Tadd: I got no email confirming a purchase or anything. Just lost 200points

Brandi: Not a problem. I can check on my end. Are you currently signed into your gamertag on the computer so that I can access your account?

Tadd: Yes I am on xbox.com

Brandi: Let me pull up my information on this. During the chat, I will be researching a little, as well as looking through the notes (if any) on your account, so my responses may be slightly delayed, but I am still here!

Tadd: Noproblem

Brandi: Tadd, are you signed up for Microsoft Rewards?

Tadd: Yes.

Tadd: Have been since it started

Brandi: The points that were deducted from your account were expired promo points.

Tadd: There was a time limit on the points?

Tadd: That's terrible

Tadd: Nowhere did it say I had a certain amount of time to use the points?....

Brandi: This is the first time I have ever seen that myself.

Brandi: If you would not mind bearing with me for a moment or two longer, I would like to investigate this a little more.

Tadd: no problem

Brandi: Thank you very much.

Brandi: Tadd, unfortunately there is a expiration period. It is one year. I could not believe that myself and sure enough on the rewards.xbox.com website, it does say it.

Tadd: Im on the rewards site and it says no such thing unless it's in the "terms of use". The site it self says nothing

Tadd: I'm guessing this is the "promotion"....

Tadd: 06/17/2011 VIP Exclusives – Bing Rewards Sign-up Bonus – 200 Microsoft Points $2.50 200

Brandi: That is the earliest that I can see too. Then if you look under the FAQ's under redeeming points, you are supposed to have until 06/302012, I think.

Tadd: there is no way I can get these points back?

Brandi: Well to be honest, Xbox Live Rewards are not governed by us, but by eprize, llc. To get to the bottom of this, I am going ask that you contact them. The only way is through tweet, though.

Tadd: ugh. I donthave a account with twitter

Tadd: No email or anything?

Brandi: I am going to check one more place.

Brandi: That is all I can find, I am so terribly sorry, Tadd.

Tadd: awesome. just great.

Tadd: Thanks anyways. ill do some research on eprize and see if I can find anything.

Brandi: You are welcome Tadd. I wish there was more I could to help.

Tadd: Well thanks again, and have a nice day/night.

:bigfinger:**** it

 

[nwfisch]

Just sign up for Twitter

 

[clonetrooper264]

Shoot...sucks man. Hope you can get those points back.

 

[85Bears4life]

Shoot...sucks man. Hope you can get those points back.

Won't happen. But did find this after researching that site for awhile.

1. Sponsor also reserves the right in its sole discretion to add, remove or change the number of Microsoft Points awarded for actions as well as the actions that Enrollees can perform to earn Microsoft Points, at any time throughout the Program.

Still. **** this bullshit. I'm done with it

 

[clonetrooper264]

Won't happen. But did find this after researching that site for awhile.



Still. **** this bullshit. I'm done with it

Tough luck man. Them's the reality of things...companies can just screw you over sometimes.

 

[HighJump31]

Wow. That's really shitty. I've never heard of expiring promo points in my life until now.

 

[beardown28]

At least the customer service lady was nice to you. And you used the wrong there in one of your sentences...

 

[85Bears4life]

At least the customer service lady was nice to you. And you used the wrong there in one of your sentences...

OK english teacher

 

[nwfisch]

Just sell your XBOX 360 and play PS3

 

[cubsneedmiracle]

Just sell your XBOX 360 and play PS3

I second this.

 

[beardown28]

OK english teacher

Special Education.... eh close enough haha

 

[Jysen]

At least the customer service lady was nice to you. And you used the wrong there in one of your sentences...

Well to be fair, Brandi in her 3rd message failed by saying 'Can I have you log into billing.microsoft.com, and check you point purchaces there?' Clearly failing to type 'your'. Epic fail Brandi. Shame on you... However Tadd, 'noproblem' and 'donthave' is Two fucking separate words!

 

[85Bears4life]

Well to be fair, Brandi in her 3rd message failed by saying 'Can I have you log into billing.microsoft.com, and check you point purchaces there?' Clearly failing to type 'your'. Epic fail Brandi. Shame on you... However Tadd, 'noproblem' and 'donthave' is Two fucking separate words!

Sry that my space bar sticks.:tiptoe:

 

[The Bandit]

damn your a dick, she was being as nice as possible and trying to help you out and your just being a grumpy dickhead

 

[85Bears4life]

damn your a dick, she was being as nice as possible and trying to help you out and your just being a grumpy dickhead

when was I a dickhead

i was being polite

if I wanted too I could have went off, but no need to go apeshit over $2.50 worth of points:tongue: