Router problem

Omeletpants

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Purchased the Netgear Nighthawk router and the speed and distance increase is terrific. However, my wife has a dedicated HP printer connected via wifi that drops connects after every time she prints a document. Needs to restart the printer to get a new connection. On my computers and dedicated printer Im having no issues.

On top of that the only way Netgear will provide support is for me to purchase a $69 6 month contract via their India support group. Thinking of just bringing the Netgear back to Best Buy and purchasing the Asus or Apple Extreme
 

Omeletpants

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spoke too soon. Now my printer doesnt connect either
 

Crystallas

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Make sure the printer is on the right router and grabbing the right IP. If it's automatically looking for connection after every packet(power save feature), then your printer might kill the network connection after every print, and the router is reassigning a new DHCP to the device upon connection.

I don't use HP printers, but I imagine there is a setting you can do through your computer to adjust how it stays connected. And the router might need to whitelist the device through a MAC address. If you get 169.xxx.xxx.xxx IPs, then it's basically just grabbing a generic guest connection(a feature with many different names, but I hope you get the idea).
 
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Omeletpants

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so I send an email to Netgear corp support and this is the repsonse I get

With the information that you have provided and based on your router's case history, I would suggest that you reserve the LAN IP addresses of your wireless printers on the router. In that way, we may assure that both printers can get a grip on the network's connectivity regardless if you restart the router for several times. The router's DHCP will always issue those reserved IP addresses to both printers. Hence, eliminating the possibility of IP Address conflicts between the printers and the other wireless clients.
 

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Or, skip all the router/DHCP bullshit and just give the printer a static IP.
 

HeHateMe

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what kind of computer do you have in your bathroom?
 

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