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Woke up to water pouring up out of the concrete in my garage.
It was flowing downhill towards the door and then escaping under/around and out into the street, which was a small ice rink.
Public Works visit #1: The guy shuts off my water, supposedly, and leaves.
I call my Pops and he comes out to look at it with me, see if we can fix it together or if I should call someone to do it.
He shuts off the water at the meter, and the flow out to the street doesn't stop, so the leak, in theory, must be in the main line running to the meter from the street.
Public Works visit #2: Three guys come out including guy from visit #1 and they check the buffalo box again, and claim the water is shut off. My Dad and I both argue we see a flow coming out, it has to be water under pressure. They maintain that its likely just ground water flowing out, and it'll stop eventually. They maintain the line is closed and water isn't running between the buffalo box and my water meter in the back of the garage.
This sucks, but we go rent a jackhammer and bust up the concrete all along the wall, with water flowing downhill at us as we go.
I go out and buy a submersible pump off the shelf at Loews and begin pumping the water out of the channel and into the street by the sewer, while my Pops is jackhammering away more and more concrete.
We are hoping, at this point, that we can find the leak while the pump drains out the supposed ground water, but it keeps flowing like it is under pressure, and I can barely drain it 50% while continuously running the pump.
We conclude the Public works guys must have just not closed the line fully.
Public Works visit #3: The nice girl at Public Works sends me the night crew, so a different trio this time, and the crew had an old timer, so I was happy. We (somewhat unkindly) unloaded on them about our frustrations with the previous crew claiming this was just ground water. But I wanted to make sure they understood we were not gonna take some bullshit "Eh not my problem" answer, and they clearly understood. They went to work on that buffalo box and made absolutely-fucking-sure it was closed, then they opened it to see if the flow to the street would gush even more and it didn't, it remained steady.
The older gent on the crew asks about the building and the units and whatnot, and takes a walk around the corner and reports back that the neighbor directly behind me (This is a 4 unit Townhouse type construction) has water pouring out of their garage.
I call my next-door neighbor who tells me the lady behind me was put in a nursing home recently, and her niece is meant to be handling the house and preparing to sell it, but no one is living in the home.
TL;DR: My neighbor behind me has a burst pipe sending water under the house and into my garage.
Public Works went and shut off that unit's water, and right now we're waiting to see if the flow ceases overnight.
If it doesn't, I have no fucking clue what to do next, but I plan to call the HOA Management company in the morning to report what happened.
My neighbor said she was putting everything I told her into an e-mail to the entire HOA tonight anyhow, so they should be aware.
It was flowing downhill towards the door and then escaping under/around and out into the street, which was a small ice rink.
Public Works visit #1: The guy shuts off my water, supposedly, and leaves.
I call my Pops and he comes out to look at it with me, see if we can fix it together or if I should call someone to do it.
He shuts off the water at the meter, and the flow out to the street doesn't stop, so the leak, in theory, must be in the main line running to the meter from the street.
Public Works visit #2: Three guys come out including guy from visit #1 and they check the buffalo box again, and claim the water is shut off. My Dad and I both argue we see a flow coming out, it has to be water under pressure. They maintain that its likely just ground water flowing out, and it'll stop eventually. They maintain the line is closed and water isn't running between the buffalo box and my water meter in the back of the garage.
This sucks, but we go rent a jackhammer and bust up the concrete all along the wall, with water flowing downhill at us as we go.
I go out and buy a submersible pump off the shelf at Loews and begin pumping the water out of the channel and into the street by the sewer, while my Pops is jackhammering away more and more concrete.
We are hoping, at this point, that we can find the leak while the pump drains out the supposed ground water, but it keeps flowing like it is under pressure, and I can barely drain it 50% while continuously running the pump.
We conclude the Public works guys must have just not closed the line fully.
Public Works visit #3: The nice girl at Public Works sends me the night crew, so a different trio this time, and the crew had an old timer, so I was happy. We (somewhat unkindly) unloaded on them about our frustrations with the previous crew claiming this was just ground water. But I wanted to make sure they understood we were not gonna take some bullshit "Eh not my problem" answer, and they clearly understood. They went to work on that buffalo box and made absolutely-fucking-sure it was closed, then they opened it to see if the flow to the street would gush even more and it didn't, it remained steady.
The older gent on the crew asks about the building and the units and whatnot, and takes a walk around the corner and reports back that the neighbor directly behind me (This is a 4 unit Townhouse type construction) has water pouring out of their garage.
I call my next-door neighbor who tells me the lady behind me was put in a nursing home recently, and her niece is meant to be handling the house and preparing to sell it, but no one is living in the home.
TL;DR: My neighbor behind me has a burst pipe sending water under the house and into my garage.
Public Works went and shut off that unit's water, and right now we're waiting to see if the flow ceases overnight.
If it doesn't, I have no fucking clue what to do next, but I plan to call the HOA Management company in the morning to report what happened.
My neighbor said she was putting everything I told her into an e-mail to the entire HOA tonight anyhow, so they should be aware.