Crazy news: PSN users please read. Hackers stole PSN info

AddisonStation

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]Sony: Hackers Stole Your Personal Info From PlayStation Network

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility.
 
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AE23

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holy shit, i havent logged on the the network for some time now, but thats crazy, damn hackers are good.
 

HighJump31

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everyone with a registered email with Sony will be getting this email soon.

Valued PlayStation Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:

Temporarily turned off PlayStation Network and Qriocity services;
Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:

U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.

We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.

Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

You may wish to visit the web site of the U.S. Federal Trade Commission at Deter. Detect. Defend. Avoid ID Theft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or NCDOJ. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or Maryland Attorney General - Home Page.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.

Sincerely,
Sony Computer Entertainment and Sony Network Entertainment
 

Uman85

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I think this is the final straw for me and Sony. I'll probably be selling my PS3 to go back to 360 gaming.
 

R_Mac_1

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Did you hear about what actually happened? I read this, and it seems plausible.

Ok, I've seen a bunch of speculation of why people think PSN is down, and I thought I should just post what the community knows in comparison to what Sony is telling everyone. The truth is, there was a new CFW (custom firmware) released known as Rebug (Codename: REBUG). It essentially turns a retail console into a dev console (not fully, but gives you a lot of the same options that usually dev's only have access to). Anyway, this new CFW was quickly figured out by 3rd parties (not Rebug) to give CFW users access to the PSN network again via the dev networks. With a little manipulation of the URL's through a proxy server you could get your hacked console back online. Not that big of a deal, right? Well, it also turns out that some people over at NGU found out that you could provide fake CC# info and the authenticity of the information was never checked as you were on Sony's private developer PSN network (essentially a network that Sony trusted). What happened next was extreme piracy of PSN content. Sony realizing the issue here shut down the network. Now, before you go freaking out about the latest information posted about Kotaku, no ones personal information was accessible via this hack. Not to say they couldn't get it, but no one is admitting to it being available. Anyway, that's the real reason for the PSN downtime. Sony is now rebuilding all of it's PSN servers to be more secure and (hopefully) make sure the CFW users cannot get online anymore.

Edit #1: To those of you saying that this is speculation, you are correct. But, it is speculation based on a lot of facts and the outcome seems to make the most sense.

*

Rebug was released on 3/31/11.
*

First guides of how to use the dev network to get back on COD games on 4/3/11.
*

Word of NGU users finding a way to pirate PSN content via the dev networks on 4/7/11 (basing this on posts I had to delete on the website. Update: Users have pointed out to me that these posts existed on NGU as of 4/2/11).
*

PSN goes down on 4/20/11

Now, you can believe Sony's PR team which has kept you completely in the dark, or you can see the list of events above and come to your own conclusion. Now, this isn't the first time Sony has fought back against the PS3 modders from getting on PSN. A couple of months ago we had a utility called f*ckPSN that changed the necessary header information that was being sent to Sony to allow modified consoles back online. We were able to use it for about a month. Then came the new TOS, the mass e-mail to PS3 customers, and software update 3.56 and 3.60. So, once again, yes this is all speculation, but it is speculation based on previous actions and known facts.

Edit #2: Mathieulh just mentioned that he has been in contact with someone that has official access to the SCE devnet servers and it was posted to them today that only 3.60+ debug firmwares will be allowed on the dev network anymore. All earlier versions will be cut. If you want to retain your access you need to contact Sony and upgrade to 3.60 debug firmware.

Edit #3: Ok, it looks like some various news sites have picked up this story and taken it out of context. Once again, this is all speculation and information gathered from various devs in the PS3 scene. It might very well not be the real reason PSN is down, but as the timeline fits, it's a reasonable explanation. Now, as to Rebug directly allowing this to happen, that's not the case at all. Different CFW's have had access to the dev network the whole time. This is not new news for people in the PS3 scene. It's what people have figured out what to do with the said network that has caused all the recent issues. Saying that Rebug is what did this is like saying a gun manufacturer is responsible for every death that happens with a gun.

Edit #4: Looks like Sony is finally admitting that people have been able to get into their network and users personal info has possibly be compromised. See: Official Sony Blog for the latest update.
 

X

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I think this is the final straw for me and Sony. I'll probably be selling my PS3 to go back to 360 gaming.

i'm interested in purchasing :)
 

bobferg

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Congrats........ you stole the credit information of a ton of broke ass college kids and dorks who live in their parents basements.

HOOOORAY

*EDIT*

I know not everyone who owns a PS3 falls in to these categories. I don't. I just think if people really wanted to get credit card information that gamers would be one of the least logical targets.
 
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tbo41fan

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well sure you wont admit it now :smug:

jk


yea you got me there, The Show is sweet...

im stoked for an EA baseball game again next year
 

AddisonStation

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well sure you wont admit it now :smug:

jk


yea you got me there, The Show is sweet...

im stoked for an EA baseball game again next year

Really? I loved MVP but i think the show has it beat and thats saying a lot from a guy who always called MVP 05 the best baseball game ever til I played the show.
 

Dan0mite

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This kinda sucks but all the info except my credit card is pretty useless. My address is different and the second the network comes back I'll change my password. I'll just keep an eye on my credit card for awhile. While it sucks that this happened I can't get that pissed at Sony, where there's a will there's a way.
 

Undisputed

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It's amazing how this group of hackers comes out says, "we're going to f*ck you up, Sony". Then soon after that, even with the warning, they still get owned. That really pathetic on Sony's side.
 

WindyCity7

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SonyIsntGoodWithComputers.gif
 

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