PC crash

BiscuitintheBasket

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It's a Pavillion, that's what they do. That's why I don't sell them. HP "business" side machines while still having issues from time to time usually come with a 3 year on site warranty. Whether it be an 8000, 8200 or the professional "Z" series.



Wino you will either have to have someone look at it, determine if it's hardware related, IE Drives, Memory, or board, and then see if they can acquire the HP service part. Or you can consider it a boat anchor and look for a new machine.



Who'm ever diagnoses it will one have to fix it, then reformat it, and then find all the existing drivers on HP, since most machines no longer come with an OEM boot disk any longer. It's a real pain in the ass.



I will put some decent machines on here for you to consider when I get into the office tomorrow. 6-800 range with 3yr support, on site, without purchasing the carepack.



My public service announcement for the day, DO NOT BUY HOME MACHINES from HP. IE Pavillions. There is a reason they are Home/end user machines and no network manager would actually put them on their network.





Yea, I tend to agree to go with the business lines over the home lines.....however with the 800+ we buy annually (split between Dell and HP), I have seen a disturbing trend of mix quality components or even just different components between purchases. I know the margins are getting tough...but perhaps it is because we are gov't contract purchasers and getting at a lower rate to begin with.
 

R K

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Yea, I tend to agree to go with the business lines over the home lines.....however with the 800+ we buy annually (split between Dell and HP), I have seen a disturbing trend of mix quality components or even just different components between purchases. I know the margins are getting tough...but perhaps it is because we are gov't contract purchasers and getting at a lower rate to begin with.



You won't see that as much with HP as you do Dell. Dell purchases a little different. Although they have "one" lines thats' supposed to stay the same component wise for the life of the model.



HP typically has a cycle rate of about 6 months. The parts rarely change through that cycle if ever. Take the Elite 8000 for example. There are two types, the normal and what they call "smart buys". There my be 15 different skues of that model, of which they run the refresh rate through the cycle. As the 8000's moved to the 8200 the components changed. You must have a good sales person to work with in cycle changes to ensure you have the newest models the earliest you can in order to be ready for one the change and two the image you throw on them.



Example in the Z series would be right now they are teh Z400, Z600, and Z800.... The Z800 being pretty close the proliant server line in performance.



Starting in June the new cycle rate will go to the Z420, Z620, ect ect..



As the cycles change the internal components do as well. As a rule for the most part. I understand due to imaging when internal components change it sucks. And to the MFR's defense if say Intel, or Western Digital/Seagate are to change something during production the MFR is pretty much left out to dry.



And example of this would be the Lenovo Thinkpads of recent as Intel changed the Chip Set on them during mid cycle. Not very MFR friendly.



Either way the Business line of most MFR's is a much better bet for reliability than the Home/End user line. Also add to that the MFR warranty and support should also coincide as better. Especially if when purchasing HP you add the Carepack.



I'm not a huge warranty person BUT that said if I'm spending over 1k (which is my threshold) I consider what the extra warranty offers me. As I said most HP business models come with 3 year on site so in that sense it's not worth it to add the care pack, unless it's mission critical then the 4 hour response time comes in handy.
 

LordKOTL

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If your surge protector costs less than 50.00 it is just a power strip. Dont care what the box says and that it has a reset button. The only ones that work are 50 bucks and up

Not entirely true.



http://www.mnjtech.c...roductId=430284



http://www.mnjtech.c...onDisplay=false



http://www.mnjtech.c...onDisplay=false



Now if you are going to spend 7-10 on just basic surge protectors you are about 50/50 it will blow first.

Possible, if you have a real cheap surge protector and could of quick and strong up/downs will kill something in the system.

One last update. The wife reminded me that we had some pretty decent thunderstorms aboot 3-4 days before my PC crashed. Wonder if a power surge got it despite my surge protector

Regardless, even the $50+ Surge surpessors are *not* lightning arrestors. You needed an entirely different type of circutry (rarely found in consumer electronics) to handle the voltages in a lightning bolt.



Most surge supressors that are consumer level can handle the fluctuations of the power grid when the power cycles during electrical storms. Any one of them taking a lightning strike would melt and burn like Nazis at an Ark-opening party.
 

supraman

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Regardless, even the $50+ Surge surpessors are *not* lightning arrestors. You needed an entirely different type of circutry (rarely found in consumer electronics) to handle the voltages in a lightning bolt.



Most surge supressors that are consumer level can handle the fluctuations of the power grid when the power cycles during electrical storms. Any one of them taking a lightning strike would melt and burn like Nazis at an Ark-opening party.



Wonder if Belkin would still cover that. My surge protectors are guaranteed to work or they will replace up to 150k on stuff
 

R K

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Regardless, even the $50+ Surge surpessors are *not* lightning arrestors. You needed an entirely different type of circutry (rarely found in consumer electronics) to handle the voltages in a lightning bolt.



Most surge supressors that are consumer level can handle the fluctuations of the power grid when the power cycles during electrical storms. Any one of them taking a lightning strike would melt and burn like Nazis at an Ark-opening party.



Yea I was just going on the typical surge not a blast from a bolt. Some of the Symmetra's wouldn't handle the lightening. Least a direct hit.
 

supraman

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Some of it. So would APC, but i'm sure they'd fight it.



Figured that much but yeah if my 2.5k worth of gaming rig went blamo, I'll fight them tooth and nail
 

R K

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I've had my modem fried twice and the modem and router once from Com Ed screwing around with shit.
 

MassHavoc

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I like to stick my tongue in the socket... MMmMm delicious.
 

LordKOTL

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They offer those now

Yeah...I have one on my HTPC rig that has a surge line on the cable in. Luckily for my electronics we don't get much lightning here. Unluckly for my wife and I we don't get much lightning here 'cause we love the show.



And read the fine print on your belkin stuff...they might actually say that a direct or partial lightning stike ain't covered.
 

supraman

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I've had my modem fried twice and the modem and router once from Com Ed screwing around with shit.



I had a surge take out my modem and only 2 ports on my router, ports 1 and 2, 3 and 4 worked just fine so I used them
 

BiscuitintheBasket

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You won't see that as much with HP as you do Dell. Dell purchases a little different. Although they have "one" lines thats' supposed to stay the same component wise for the life of the model.



HP typically has a cycle rate of about 6 months. The parts rarely change through that cycle if ever. Take the Elite 8000 for example. There are two types, the normal and what they call "smart buys". There my be 15 different skues of that model, of which they run the refresh rate through the cycle. As the 8000's moved to the 8200 the components changed. You must have a good sales person to work with in cycle changes to ensure you have the newest models the earliest you can in order to be ready for one the change and two the image you throw on them.



Example in the Z series would be right now they are teh Z400, Z600, and Z800.... The Z800 being pretty close the proliant server line in performance.



Starting in June the new cycle rate will go to the Z420, Z620, ect ect..



As the cycles change the internal components do as well. As a rule for the most part. I understand due to imaging when internal components change it sucks. And to the MFR's defense if say Intel, or Western Digital/Seagate are to change something during production the MFR is pretty much left out to dry.



And example of this would be the Lenovo Thinkpads of recent as Intel changed the Chip Set on them during mid cycle. Not very MFR friendly.



Either way the Business line of most MFR's is a much better bet for reliability than the Home/End user line. Also add to that the MFR warranty and support should also coincide as better. Especially if when purchasing HP you add the Carepack.



I'm not a huge warranty person BUT that said if I'm spending over 1k (which is my threshold) I consider what the extra warranty offers me. As I said most HP business models come with 3 year on site so in that sense it's not worth it to add the care pack, unless it's mission critical then the 4 hour response time comes in handy.





Yea it is not to say that the business side is bad, just a trend that we are noticing as of late and wondering if being on a gov't consortium we are getting the "generic" brands. Dell is far far far far worse than HP...which interestingly enough, that difference shows in the DOA or less than 1 year RMAs. Then again, Dell is hurting far more than HP in the revenue from the PC\laptop world.
 

R K

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Dell buys on commodety, so they go in gross for parts. When those run out they are looking for a new gross, not the same part, but what they can get the same deal on.



I'm not sure HP has any "generic" brands if you are in the Elite Series those have the same internal components through the life of the run. That's to allow you to keep the same image. Now like I said some of those Elite Models may come and go which would mean they'd have to go with a different part number in the same model, which would/could have some different components in them.



That said the Elite series comes with the 3yr on site which means they replace what ever goes. Mostly these days it seems to be the PS for most of my customers. HP just sends out a replacement PS in that case.



To think HP was going to rid themselves of that side of the business. While like you said low margin it's still a GIANT portion of their overall business.
 

howcho

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I like Rice-a-Roni....



And yes, I have a lot of experience with boat anchors...



IMG-20120501-00075.jpg
 

howcho

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easy buddy, there is only one with a floppy.
<
 

BiscuitintheBasket

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Dell buys on commodety, so they go in gross for parts. When those run out they are looking for a new gross, not the same part, but what they can get the same deal on.



I'm not sure HP has any "generic" brands if you are in the Elite Series those have the same internal components through the life of the run. That's to allow you to keep the same image. Now like I said some of those Elite Models may come and go which would mean they'd have to go with a different part number in the same model, which would/could have some different components in them.



That said the Elite series comes with the 3yr on site which means they replace what ever goes. Mostly these days it seems to be the PS for most of my customers. HP just sends out a replacement PS in that case.



To think HP was going to rid themselves of that side of the business. While like you said low margin it's still a GIANT portion of their overall business.





For this FY we were buying the Elite 8000's (USFF primarily). Throughout the year we had 2 distinct hardware changes. The changes were still from the same mfg, but distinctly different versions (not revisions) that required different drivers. Good thing the drivers have little bearing on our install process, but more the principle of it.



By "generic", I mean that this could just be a result of how we purchase as and the low pricing we get. Perhaps we are just not as preferred through that route.





I wonder if HP is just looking for a buyer for that side of the house and they will do what IBM does with Lenovo. Still engineer and own design and patents, but have someone deal with the assembly and sales. Still can make a decent profit that way, and less hassle.
 

winos5

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What problems will I create by taking the hard rive from my old PC and putting it in the new one? Will it autimatically be a slave drive and appear as ther D drive?



Both PCs ran windows 7.



Is it simply plugging the hard drive into the new computer, connecting the cables and booting it up and presto all my old files are available to be transferred?
 

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