Laptop issues, need help!

[Run the ball]

If it's an HP hit F11 as it boots to go into recovery Manager and "recover" it

When do I hit F11? On start up ?


Nvm, lack of reading there ...

 

[Jester]

Yeah but you will lose all your data/applications.

 

[Run the ball]

Well that F11 did a little something different, but I'm @ that blue screen again,

 

[Jester]

That's sounds like a bad boot sector to me...So the F11 didn't bring up any HP recovery options? Try the memory thing that Nvan mentioned as well.

 

[malcore]

HP does have a start up diagnostic tool. I can't remember if if it is just F2 on start, or esc then F2.


Edit - http://h20628.www2.hp.com/km-ext/content-webapp/document?docId=emr_na-c01443317

 

[Run the ball]

Thanks for all the help guys, I'm going to bring it in to a more a knowledgeable person. There are tons of pictures and shit on there I'm kinda concerned about them.

 

[Run the ball]

I'm not saying you guys aren't knowledgeable, I'm saying I am.


Thanks again

 

[Jester]

Did he just call us idiots ? CAAAAAANADA !!!!!!

 

[nvanprooyen]

There are tons of pictures and shit on there I'm kinda concerned about them.

Why don't you have a seat right over here?

 

[brett05]

Thanks for all the help guys, I'm going to bring it in to a more a knowledgeable person. There are tons of pictures ... on there I'm kinda concerned about them.

No worries. From what you describe the files are easily recoverable by attaching the drive as a secondary to another computer.

 

[Ares]

If it gets to where it is attempting to load the OS but is freezing as he is describing, I would think the Windows installation might have been corrupted.

It is possible to do a "re-install" of an OS.... a re-install or a repair install w/e the heck they call it in the options.

You would just need a Windows 7 disk of the same version as what is on the laptop. If you know the version of Windows 7 and have access to another machine which can burn a DVD I can get you a copy of a disk image for any version of Windows and let you download it from my FTP server.

I would honestly give the memory swapping idea a quick try and if not look at doing a re-install of the OS.... I would bet some of the core Windows stuff just got corrupted when your machine had the unexpected shutdown.

 

[Dogstar]

I know this sounds silly, but trust me here, if the same thing happens trying to enter safe mode, try removing the battery and replacing a few times.

This.

Unplug the laptop and take the battery out for 5-10 minutes. The goal is to completely drain the power, so with the laptop still unplugged (and the battery still out) hold the power button down for 10 seconds.

Then replace the battery, plug the laptop in and fire it up.

 

[nvanprooyen]

No worries. From what you describe the files are easily recoverable by attaching the drive as a secondary to another computer.

Yep. Your data should be fine. It's probably either a boot sector issue like Jester said or some other hardware problem.

 

[Jester]

I know this sounds silly, but trust me here, if the same thing happens trying to enter safe mode, try removing the battery and replacing a few times.[/QUOTE

This.

Unplug the laptop and take the battery out for 5-10 minutes. The goal is to completely drain the power, so with the laptop still unplugged (and the battery still out) hold the power button down for 10 seconds.

Then replace the battery, plug the laptop in and fire it up.

I actually had to do this on my smasung three phone. It just completely stopped working one day. As in it shut off and wouldnt power on. I read an article that said remove the battery for 5 minutes and it may power right back on. I had already removed the battery, just not long enough. Well removing the battery for a few minutes actually worked and it powered on, made no fucking sense to me.

 

[Ares]

Yep. Your data should be fine. It's probably either a boot sector issue like Jester said or some other hardware problem.

For the record, Laptop hard drives are easy to pull out much like the memory.... and they can connect to another computer through the same interface they connect to the laptop with, likely a SATA connection. I have pulled hard drives from laptops and plugged them in to my desktop at home to recover stuff many times from my own or other people's dead laptops.

As long as the hard drive is not damaged, your data is safe.

Really do recommend a repair install of the OS, I would bet it goes back to normal without the need for a format of the drive or anything like that.

 

[Dogstar]

LOL. This is why I hate working in the computer industry, sometimes crazy shit like this work and it never makes sense why.

The battery removing thing is a quirk that infested HP laptops when they merged with (fucking) Compaq.

 

[nvanprooyen]

For the record, Laptop hard drives are easy to pull out much like the memory.... and they can connect to another computer through the same interface they connect to the laptop with, likely a SATA connection. I have pulled hard drives from laptops and plugged them in to my desktop at home to recover stuff many times from my own or other people's dead laptops.

As long as the hard drive is not damaged, your data is safe.

Really do recommend a repair install of the OS, I would bet it goes back to normal without the need for a format of the drive or anything like that.

I was agreeing with Brett in case you thought I was being snarky

 

[brett05]

Shoildnt more folks agree with me ?

 

[Omeletpants]

The battery removing thing is a quirk that infested HP laptops when they merged with (fucking) Compaq.

Compaq killed HP's culture and quality image

 

[nvanprooyen]

Shoildnt more folks agree with me ?

BBQ & computer repair...sure