Everything that has ever been said is that the guy puts in the work. The "dozens" of times that he didn't hustle resulted in at most a few bases lost over the course of the past five seasons. And seriously unless the guy was the 40-40 guy every year people were going to be pissed off because he was paid to be that guy. Yes Cubs fans love their gritty, grindy white guys but lets not pretend that peoples opinion of players isn't heavily shaped by the money they are paid.
Not running as he should on non-homers alone has cost him at least 12 bases in just 2010-2011. Not running to first on slow grounders cost him at least 17 hits last year alone, and several of them inning-ending and potential rally-ending. I'm not talking about plays he had virtually no chance to reach that extra base even if he busted out of the box like a bullet train. I'm talking about him trotting out of the box when he thought he hit a HR... only to watch it hit the wall and him end up at 1st... not second. I'm talking slow grounders hit deep into the hole at SS... that even my 78 year-old grandmother could out run... yet he didn't get within 5 steps of the bag before the ball beat him. I understand he lost his legs in 2007, and I'm not expecting him to run out every ground ball. However, I do expect him to put up at least average effort... and to bust his rear when the opportunity arises. Until this season, that was nonexistent.
That's more than "a few bases total", and that just the two years prior to this one. His loafing began in 2008.
Yes, those people who actually pay attention to a guy's salary when he's playing like crap... as Soriano has... would be frustrated with his performance. I personally view his contract as Jim Hendry committing career suicide, not Soriano's fault. Hendry was the moron that offered the deal when there were signs at the time Soriano should not have been signed. The fact is, the Cubs were the only team to offer Soriano more than 5 years... and more than $14M per. EVERYONE else in the MLB saw the pitfalls... that only Hendry managed to not notice. However, the majority of the fans wouldn't know how much he's making now if the media didn't print it at least twice a week... and the sports talk and news people didn't mention it 20 times a day. Most fans don't pay that kind of attention. They pay attention to standings. They pay attention to effort during the games, not practice.
That said, if Soriano actually looked as if he was putting up the effort he should have been... his support would have been much stronger. If he had actually put in the effort, his production would have been much stronger. If he had played the past 3-4 years as he has this year, his support would be much stronger. I understand his teammates and coaches "have his back" in terms of his effort. Yet, if you watched the games over the past 4 years... it's obvious that any and all of this "work" and "effort" that he puts in is during practice. He certainly hasn't done it during the game. And... his work ethic... was one of the reasons the Rangers were desperate to get rid of him. They stated he was lazy and uncoachable after he was sent to Washington.